Emergency Guidelines

Your safety is our priority – please read carefully

Call 999 immediately for medical, fire or other urgent emergencies.
If safe, also call: ActivPod emergency line on 07000 000 000.

MEDICAL EMERGENCIES

If someone collapses or is unresponsive:

    • Call 999 and give your location: ActivPod, Location goes here.

    • Use the first aid kit located in the front porch area by the front door.

FIRE SAFETY

  • Use the fire extinguisher located in the front porch area by the front door.

  • Evacuate immediately through the front exit or rear fire exit

  • Do not re-enter until cleared by emergency services

  • No smoking or open flames permitted at any time either onsite or outside within the properties grounds.

POWER OR EQUIPMENT FAILURE

  • If TVs, lights, or sound cut out unexpectedly:

    • End your session if unsafe to continue

    • Report the issue to: ActivPod – 07000 000 000

  • Do not attempt to fix or unplug any equipment

EQUIPMENT ISSUES

  • Stop using any machine that makes unusual noises or feels unstable

  • Report faults via email –  hey@activpod.uk

  • Do not use broken equipment – we review CCTV if needed

SAFETY WHILE WORKING OUT

  • Max. 4 users per session

  • No staff are present on-site – exercise at your own risk

  • Be mindful when lifting heavy weights alone. Consider bringing a workout buddy

CCTV & MONITORING

  • CCTV is in operation inside and outside for your security except in toilet or shower areas

  • Footage may be reviewed in the event of an incident

EXIT & EMERGENCY ACCESS

  • Ensure your app access is working before you begin

  • Keep your phone accessible in case of emergency

  • Doors can always be opened from inside

BY ENTERING, YOU AGREE:

  • You have read and accepted the waiver before use

  • You are fit to exercise or have consulted a medical professional

Thank you for taking the time to read these guidelines. We hope you enjoy using our facility!

Last update: 13/06/2025